Request an email change
Contact support from the purchase address when you need help changing account details.
On this page (3 sections)
Request help from the purchase address
The current account page does not offer a self-service email change. Contact support from the address used for your direct purchase and explain that you need help changing account details.
Describe the situation
Say whether you can still receive mail at the existing address. If you cannot, explain that in the first message so Astrolize can review the ownership question. Do not create another purchase merely to change the account address.
Wait for confirmation
A support request does not itself transfer purchases, licenses or private correspondence. Keep access to the existing inbox where possible until support explains the next steps and confirms the outcome.
The privacy policy invites requests for access, correction or deletion at [email protected]. An email-change question is a request for help correcting account information, not a promise of a purchase transfer or a particular completion time.