SectionsContact and feedback
Contact and feedback
Ask for help without sharing unnecessary personal information.
- Contact support and response timesChoose private account support or email and understand the normal business-day response expectation.
- What to include in a support messageShare the relevant app version and steps while leaving out keys and unnecessary personal data.
- Report a bugDescribe reproducible steps, expected results and actual results for a useful bug report.
- Request a featureExplain the workflow a feature would improve without expecting an automatic delivery commitment.